Downstream Recipients of ORCID Registry Data
ORCID, Inc. uses data processors to help provide its services to members and users. A data processor is a third party service provider who has or potentially will have access to personal data in order to process the data on behalf of ORCID.
Processors
The following data processors are used on the Registry.1
| Processor | Purpose | Location |
|---|---|---|
| AWS | Application servers, file storage, and related hosting services | United States |
| Chartio | Business intelligence platform to gather, understand, and visualize data | United States |
| Cloudflare | Content Delivery Network, application firewall, and related services. | Global |
| Crazy Egg | User surveys and behavioural analysis. | United States |
| Figshare | Sharing of the ORCID Public Data File | Ireland, Germany |
| Google Analytics | To analyze usage trends, and to gather demographic information about our user base as a whole | United States |
| HelpHero | In-app messaging and onboarding. To help new users get started with ORCID | United States |
| Holistics | Business intelligence platform to gather, understand, and visualize data | Singapore |
| Mailgun | Delivering email, and related analytics | United States |
| Megaport | Wide area network connectivity between data centres | United States |
| OneTrust | Cookie consent management | United States |
| Panoply | Data warehouse to support business intelligence activities | United States |
| Rackspace | Application servers, database servers, file storage, and related hosting services | United States |
| Rapid7 | Application and access log analysis | United States |
1There is also a separate list of sub-processors for the Member Portal.